Help Section Corporate Clients
Help Section

Retrieve account statements after switching to CAMT format

If the provision of statements for a third-party bank integrated into Global Payment Plus has been switched from MT format to CAMT format, the following steps must be carried out.

In Global Payment Plus

  1. Perform a repeat retrieve for the statements in CAMT format that have not yet been received. Select the order type "C53 - Download account statement (CAMT)" and click on "Retrieve". Note: It may take up to 10 minutes for statements to be processed. Only after this it is possible to change the display permissions under point 3. 
  2. Change the automatic retrieval of account statements to CAMT format. 
  3. Customize the display permissions for the affected accounts. Note: In CAMT format, the accounts are displayed with the IBAN, whereas in MT format, they are displayed using the account number and bank code. Select the IBAN option to enable the display of accounts in CAMT format. 
  4. Enter the previous account name for the new accounts as well.
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