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Help Section Corporate Clients
Help Section

How do I block a Corporate Card in the event of loss/theft?

You can have your Corporate Card blocked by calling the Corporate Card blocking service in the event of loss, theft or misuse.

Lock through the card portal

    Log-in in the card portal. Manage the card. Card lock (temporary lock).

On the phone

    Contact us on the phone number 0049 6950502040. Reachable around the clock: 24 hours – 7 days – worldwide. We will block your Corporate Card for you.
Note: Name of the cardholder, card ID, billing account of the card. You can find your card ID on your card statement or in the card portal.
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Contact form
Use the contact form to contact us on a selection of topics. We will respond to your request in a timely manner.Contact form
Phone
Have your numeric user number to hand so that we can handle your request more efficiently. We are happy to assist you during our business hours from Mon to Fri between 8.00 am and 6.00 pm (CET).Corporate Clients Hotline: : +49 69 136 805 27The telephone numbers and service times of our hotlines can be found in our corporate client portal.Hotlines