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Help Section Corporate Clients
Help Section

How do I order a replacement Corporate Card?

You can order a new credit card, for example, if your Corporate Card is defective or stolen. To do this, call your corporate customer service representative.

On the phone

  1. Contact your local corporate customer service.
  2. We will order a replacement Corporate Card for you.
Note: Have the following information available for authentication: Name of the card holder, Card-ID, billing account of the card. You can find the card ID on the card statement or on the card portal.
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Haven't found the right solution? Then we will be happy to help you personally.
Do you have any questions?
We are here for you - by phone or by e-mail.
Contact form
Use the contact form to contact us on a selection of topics. We will respond to your request in a timely manner.Contact form
Phone
Have your numeric user number to hand so that we can handle your request more efficiently. We are happy to assist you during our business hours from Mon to Fri between 8.00 am and 6.00 pm (CET).Corporate Clients Hotline: : +49 69 136 805 27The telephone numbers and service times of our hotlines can be found in our corporate client portal.Hotlines