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Help Section Corporate Clients
Help Section

How do I pay securely on the Internet with my Corporate Card?

Due to the European Payment Policy PSD2, your credit card payments on the Internet must be verified using 2-factor authentication (TAN + static password). If you have set up the Mastercard® Identity Check™ with your credit card, you can make secure payments using credit cards on the Internet. Note the following points:

Activation of Mastercard® Identity Check™ on the website

    Register for the activation of mobileTAN via card portal. A one-time password will be sent to you by post. On the page, enter the password and mobile number you have sent. A mobileTAN is sent to you via SMS. The registration is completed when the mobileTAN is successfully entered.
Note: Registration is only possible online.
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Have your numeric user number to hand so that we can handle your request more efficiently. We are happy to assist you during our business hours from Mon to Fri between 8.00 am and 6.00 pm (CET).Corporate Clients Hotline: : +49 69 136 805 27The telephone numbers and service times of our hotlines can be found in our corporate client portal.Hotlines