Help Section Corporate Clients
Help Section

What can I see on the postbox overview?

The postbox overview shows all company postboxes that you are permitted to view. Active postboxes are shown at the top. Under "Inactive Company Postboxes", you will find postboxes that have not yet been activated by an authorized person.
"New" indicates that at least one new document has been received for the company. The indicator disappears for all authorized persons as soon as an authorized person opens the postbox.
  • "New" refers to the receipt of new documents, not to their read status.
  • A document remains marked as unread for other persons until it is opened, downloaded or marked as read.
The "Personal Postbox" is a separate section for business-related documents assigned to a natural person. It is not the same as "Personal Documents" in the company postbox. It is visible only to persons with one of the following powers of attorney:
  • General account and securities account power of attorney with individual/sole authority to conduct transactions.
  • ICLM business power of attorney, such as authorization to conclude investment products, fixed-term deposits or securities transactions.
Participants who have an "individual power of attorney" must also be identified as a legal representative of the company in order to activate this postbox. Users with an ICLM power of attorney can always activate the personal postbox.
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