Why am I automatically logged out after 5 minutes of inactivity?
You are automatically logged out after five minutes due to inactivity of the system, this is a regulatory requirement under PSD2 for your protection. This happens if you have not keyed any entries or performed any actions in Global Payment Plus within 5 minutes. An extension of this time window is not possible.
Further Information
- PSD2 (Payment Service Directive 2) is an EU directive regulating payment services. Automatic logout is regulated in Article 4 (3) (d) of the EU regulation.
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